At Judo, we're more than just a business bank – we're pioneers in redefining business banking for the modern era. Rooted in timeless values such as integrity, trusted relationships, and a challenger spirit, we're dedicated to revolutionising business banking for Small to Medium Enterprises (SMEs) across Australia. Our journey began in 2016 with a bold vision and a PowerPoint slide, driven by a desire to challenge the status quo in an industry dominated by the major players. In just a few short years, we've grown exponentially, establishing ourselves as one of the fastest-growing new banks globally, with over 30 offices spanning the nation.
At the heart of our ethos lies a commitment to supporting Australian SMEs, placing our people and customers front and centre in everything we do. Our agility and adaptability enable us to say 'yes' when other banks say 'no', making it easier for our customers to secure the funding they need, precisely when they need it. We take immense pride in our personal approach to banking, fostering diverse relationships and cultivating a collaborative culture within our team.
Our culture – come and join a multi-award-winning place to work.
We firmly believe that culture eats strategy for breakfast, lunch, and dinner and the most important investment we can make is in our people. Our Values of trust, teamwork, accountability and performance underpin the foundation of our culture. We're not your average bank. Judo was built from the ground up, with one purpose: to be the most trusted SME business bank in Australia. We made sure to cultivate a space where bureaucracy is left at the door - where our customers come first with relationships at the core of what we do. We aspire to think differently, inviting new ideas, and creating a space where everyone feels like they belong because we know that it's our unique differences that make us collectively stronger.
We are thrilled to be externally recognised for our unique culture too! We were awarded the #1 ranking in LinkedIn’s Top Companies in Australia list as well as named in the AFR’s BOSS Best Places To Work list for 2 years in a row. We’re also super proud to be included in the 2024 HRD Australia 5-Star Employers of Choice list.
Our people and our culture are truly our secret sauce.
Job Description
Now, about this role…
As our Operational Risk & Resilience Manager, you’ll play a key role in strengthening Judo’s ability to manage operational risk and remain resilient through disruption.
This role will work closely with business and technology leaders to ensure clear ownership of risks at the point of origin and embed practical, fit for purpose risk and resilience practices across the organisation. You will help uplift risk maturity, support embedment of CPS 230 and ensure critical operations can continue to be delivered within defined tolerances.
This is a highly visible, business partnering role with strong exposure to senior leaders.
If you love:
Using your knowledge of financial services to help drive ‘best practice’ solutions.
The opportunity to uplift Operational Risk Frameworks and Policies and develop meaningful oversight and reporting.
A fast-paced environment that will grow with you.
Working in a diverse workforce where you can bring your own capabilities, experiences, and knowledge to help strengthen Judo’s risk maturity.
Then, this opportunity might just be your dream job:
Operational Risk
Support the ongoing uplift of the Operational Risk Framework, ensuring alignment to business needs and regulatory requirements.
Provide effective challenge and advice on risk assessments, incidents and controls.
Play a key role in conducting second-line risk assessments, thematic and event-related reviews.
Contribute to the completion of meaningful risk reporting, including health of Critical Operations
Contribute to the broader Judo business via active engagement with stakeholders across all facets of the business plus first and second line risk teams.
Operational Resilience (inc. Business Continuity Management)
Contribute to the uplift and embedment of the broader resilience framework and related policies, including CPS 230 requirements.
Support identification and maintenance of critical operations, business critical processes, impact tolerances and key disruption scenarios.
Oversee the coordination and quality of Business Impact Assessments (BIAs) and Business Continuity Plans (BCPs) across the bank.
Lead the planning and coordination of resilience testing activities, including scenario exercises and post incident reviews, to drive maturity and continuous improvement.
Assist in strengthening service provider and third-party resilience arrangements.
Manage the critical operations register and related review activity to comply with CPS230 – Operational Risk Management.
Maintain and improve the BCM system, promoting consistent usage and adoption across Judo.
Desired Skills and Experience
A little bit about you…
The skills you’ve picked up along the way:
Good working knowledge of banking and business lending policies and processes.
Proven experience in operational risk and resilience within a regulated (CPS 230) environment.
Possess a hands-on and delivery focussed mindset.
Pragmatic thinker in decision making across customer, business and risk management, turning regulatory expectations into practical outcomes.
Ability to analyse complex business processes and articulate these to all levels of stakeholders.
Ability to work in a dynamic and rapid growth environment, where systems and processes are evolving as the business grows.
"Can do attitude" with the ability to get the job done and adapt to changing priorities.
Your life pre-Judo:
Minimum 5+ years’ experience in banking, financial services or other relevant industry.
Previous experience in first or second-line Operational Risk Management roles with a good understanding of core risk activities including risk assessments, incident management, control testing. scenario analysis and process mapping.
Subject matter expertise across operational resilience inc. business continuity (mandatory) and third-party risk management (preferred).
Demonstrated understanding of the financial services industry and relevant regulators (ASIC, APRA, and AUSTRAC), with working knowledge of APRA’s Prudential requirements, in particular CPS 230.
Demonstrated experience in establishing and maintaining effective relationships with stakeholders across all levels of an organisation.
Experience analysing information and developing meaningful reporting.
At Judo, our culture sets us apart.
Our Values:
Accountability: Make decisions and own them. Do what you say.
Performance: Strive to improve each day, surpassing yesterday's achievements.
Teamwork: We're not just a team; we're a champion team.
Trust: The cornerstone of our purpose and relationships.
We're seeking individuals who embody resilience, positivity, curiosity, hunger for success, adaptability, passion, courage, decisiveness, and a hands-on approach.
What our team members say about us:
Our people are empowered to make decisions, take ownership, and contribute to a collaborative environment. Bureaucracy is non-existent as we focus on collective success. At Judo, diversity isn't just valued; it's celebrated. We're committed to creating an inclusive environment where everyone thrives, making us collectively stronger. Our team works tirelessly towards our purpose while enjoying the journey of revolutionizing Australian SME business banking.
Perks of joining us:
Additional 2 weeks of leave annually
Big life event leave
Home office setup allowance
Access to CU Health
Flexible work options, embracing a true hybrid model.
If this resonates with you, reach out - we'd love to hear from you.
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Please no agencies! We maintain a preferred panel, and kindly request no unsolicited contact. We do not hold any responsibility for dispute over candidate ownership if you have not been engaged directly.
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