At Judo, we're more than just a business bank – we're pioneers in redefining business banking for the modern era. Rooted in timeless values such as integrity, trusted relationships, and a challenger spirit, we're dedicated to revolutionising business banking for Small to Medium Enterprises (SMEs) across Australia. Our journey began in 2016 with a bold vision and a PowerPoint slide, driven by a desire to challenge the status quo in an industry dominated by the major players. In just a few short years, we've grown exponentially, establishing ourselves as one of the fastest-growing new banks globally, with 27 offices spanning the nation.
At the heart of our ethos lies a commitment to supporting Australian SMEs, placing our people and customers front and centre in everything we do. Our agility and adaptability enable us to say 'yes' when other banks say 'no', making it easier for our customers to secure the funding they need, precisely when they need it. We take immense pride in our personal approach to banking, fostering diverse relationships and cultivating a collaborative culture within our team.
Our culture – come and join a multi-award-winning place to work
We firmly believe that culture eats strategy for breakfast, lunch, and dinner and the most important investment we can make is in our people. Our Values of trust, teamwork, accountability and performance underpin the foundation of our culture.
We're not your average bank. Judo was built from the ground up, with one purpose: to be the most trusted SME business bank in Australia. We made sure to cultivate a space where bureaucracy is left at the door - where our customers come first with relationships at the core of what we do. We aspire to think differently, inviting new ideas, and creating a space where everyone feels like they belong because we know that it's our unique differences that make us collectively stronger.
We are thrilled to be externally recognised for our unique culture too! We were awarded the #1 ranking in LinkedIn’s Top Companies in Australia list as well as named in the AFR’s BOSS Best Places To Work list for 2 years in a row. We’re also super proud to be included in the 2024 HRD Australia 5-Star Employers of Choice list.
Our people and our culture are truly our secret sauce.
Job Description
Now, let's talk about the role...
As Director Relationships, you'll drive SME growth through a relationship-focused approach to business banking.
If you thrive on:
Building and maintaining strong relationships with SME customers to support growth and advise on financial products, services, and investment strategies.
Providing tailored financial solutions, managing credit risk, and developing financial plans in line with policy.
Preparing and reviewing accurate credit submissions and lending proposals, ensuring compliance while analysing markets and interpreting information.
Delivering post-settlement care and embed customer experience initiatives, while monitoring investment performance to meet customer needs.
Monitoring customer portfolios, identify at-risk customers, and implementing proactive support strategies
Analysing financial data and market trends to inform decisions and optimise customer outcomes.
Collaborating with internal teams to improve processes and enhance operational efficiency, offering guidance on organisational practices and strategies for improvement.
Ensuring compliance with regulatory requirements and organisational standards, providing policy advice to support decision-making.
Implementing best practice relationship models for SME customers to enhance experience and drive growth.
Operating autonomously to address complex financial needs, with pragmatic and tailored solutions.
Then, this opportunity might just be your dream job:
Your role will involve empowering and supporting Australian businesses, facilitating SMEs to achieve remarkable outcomes. You'll champion a genuine, personable, and traditional approach to relationship-centric business banking, driving growth through a client-centric proposition reliant on the expertise of our seasoned lenders.
Desired Skills and Experience
About you:
A minimum of 8 years' experience in commercial banking, credit, or related fields.
Hands-on experience in credit analysis, portfolio management, and the end-to-end lending process.
Confident to operate autonomously and make sound decisions for complex customer needs.
A collaborative approach, with a track record of working across teams to improve operational efficiency.
Demonstrated success in building and maintaining relationships with small and medium-sized business clients, ideally within a challenger bank or specialist lender.
Direct involvement in the full lending lifecycle, from origination and credit submission to post-settlement care and compliance.
Strong knowledge of the Melbourne SME market.
Adaptability and insight from working in diverse financial institutions.
At Judo, our culture sets us apart:
Our Values:
Accountability: Make decisions and own them. Do what you say.
Performance: Strive to improve each day, surpassing yesterday's achievements.
Teamwork: We're not just a team; we're a champion team.
Trust: The cornerstone of our purpose and relationships.
We're seeking individuals who embody resilience, positivity, curiosity, hunger for success, adaptability, passion, courage, decisiveness, and a hands-on approach.
What our team members say about us:
Our people are empowered to make decisions, take ownership, and contribute to a collaborative environment. Bureaucracy is non-existent as we focus on collective success. At Judo, diversity isn't just valued; it's celebrated. We're committed to creating an inclusive environment where everyone thrives, making us collectively stronger. Our team works tirelessly towards our purpose while enjoying the journey of revolutionizing Australian SME business banking.
Perks of joining us:
Additional 2 weeks of leave annually (that’s 6-weeks per year!)
Induction: 4-week Judo Engagement Month to help set you up for success
Big life event leave
Home office setup allowance
Access to CU Health
Flexible work options, embracing a true hybrid model.
If this resonates with you, reach out - we'd love to hear from you!
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